Terms of service

Last updated: 24 October 2026

Welcome to The Activity Nook. These Terms & Conditions apply when you visit our website or purchase products from us.

By using our website or placing an order, you agree to these terms. Please read them carefully before making a purchase.

1. About us

The Activity Nook is a UK-based online shop selling downloadable children's activity printables, games, colouring pages, seasonal activities and digital activity bundles.

Business name: The Activity Nook

Trading name: The Activity Nook

Email: info@theactivitynook.com

Business address: [Insert your business address or other legally required contact address]

2. Our products

All products sold through The Activity Nook are digital products unless we clearly state otherwise.

Our products may include:

  • Printable children's activity sheets

  • Christmas and other seasonal activity packs

  • Games, puzzles and colouring activities

  • Educational and creative printables

  • Digital bundles containing multiple files

No physical item will be posted to you unless the product listing specifically states otherwise.

3. Ordering and payment

Prices are displayed in pounds sterling (£), unless otherwise stated.

Payment must be completed at checkout before digital products are supplied.

We use Shopify and its supported payment providers to process orders. Your order is subject to successful payment authorisation.

We reserve the right to cancel an order and issue a refund if we identify a pricing error, suspected fraud, duplicate order or other legitimate reason that prevents us from fulfilling the order.

4. Digital delivery

After your purchase, your digital products will be made available through the delivery method stated at checkout or in your order confirmation.

Depending on the product and delivery system, this may include a download link, an email containing access instructions or access through your customer account.

You are responsible for providing a correct email address and ensuring you have a suitable device, internet connection and software to download, open and print the files.

If you experience a problem accessing your purchase, please contact info@theactivitynook.com and we will help you resolve it.

5. Digital content, cancellations and refunds

Our products are digital downloads and are not physical goods.

We generally do not offer refunds for digital products once the download or access has started, except where a refund or other remedy is required by law.

At checkout, where we provide immediate access to digital content, we will ask you to:

  • Acknowledge that once supply begins, you lose your statutory right to cancel under the Consumer Contracts Regulations 2013.

If you do not give the required consent and acknowledgement, your statutory cancellation rights may remain in place.

Nothing in these terms removes your rights where digital content is faulty, not as described, inaccessible or otherwise fails to meet the requirements of applicable consumer law. Depending on the circumstances, you may be entitled to repair, replacement, a price reduction or a refund.

If you believe you have received the wrong file, a duplicate order or a file that cannot be accessed, please contact info@theactivitynook.com so we can investigate and help.

6. Chargebacks and payment disputes

If you have a question or concern about a payment or purchase, please contact us first at info@theactivitynook.com so we can try to resolve the issue promptly.

We may provide relevant order, payment and digital delivery information to our payment provider or bank when investigating a disputed transaction.

Nothing in these terms prevents you from exercising any rights you may have under applicable law or your payment provider's rules.

7. Personal use and intellectual property

All products, illustrations, designs, text, layouts and digital files sold by The Activity Nook are owned by us or licensed to us, unless stated otherwise.

Unless a product listing expressly allows another use, your purchase grants you a personal, non-commercial licence to download, print and use the product for activities within your own household.

You must not:

  • Resell, redistribute, share or upload our original digital files

  • Reproduce or distribute our products for commercial purposes

  • Share download links with others for their own use

  • Remove copyright notices or claim our work as your own

  • Use our products to create competing products for sale

A purchase does not transfer ownership or copyright to you.

8. Printing and product appearance

Our printables are designed for digital use and home printing.

Colours and appearance may vary depending on your device, printer, ink, paper and print settings. We cannot guarantee that printed colours will exactly match those displayed on your screen.

Please check the product description for the contents, file format, page size and any specific printing instructions before purchasing.

9. Children and supervision

Our products are designed for use by children with appropriate adult supervision.

Parents and carers are responsible for choosing activities suitable for a child's age, abilities and circumstances, and for supervising their use where appropriate.

10. Website availability

We aim to keep our website and digital delivery services available, but we cannot guarantee uninterrupted access.

We may update, maintain or temporarily suspend parts of the website or delivery service. If a technical issue prevents you from accessing a product you have purchased, please contact us for assistance.

11. Limitation of liability

Nothing in these terms excludes or limits liability where it would be unlawful to do so, including liability for fraud or for rights you have under applicable consumer law.

To the extent permitted by law, we are not responsible for losses arising from circumstances outside our reasonable control, including interruptions to internet access, third-party platform outages or incompatibility caused by software or devices outside our control.

12. Privacy and cookies

We handle personal information in accordance with our Privacy Policy.

Our website may use cookies and similar technologies for essential store functions, analytics and advertising, subject to the choices and consent required by applicable law.

Please read our Privacy Policy and Cookie Policy for more information.

13. Changes to these terms

We may update these Terms & Conditions from time to time.

The latest version will be published on our website with its updated date. Changes will not remove rights you already have under applicable law.

14. Governing law

These terms are governed by the laws of England and Wales, where applicable.

If you are a consumer living elsewhere in the UK, you may also have rights under the laws and courts applicable to your place of residence.

15. Contact us

If you have any questions about these terms, an order or a digital product, please contact:

The Activity Nook

Email: info@theactivitynook.com